Welcome to the Community!
Here you will find everything you need to know about Blueriq. Browse through our comprehensive documentation, read up on the latest releases and features and look at examples how to use them.
Blueriq Questions is the place to find the answers to your questions regarding Blueriq. The Blueriq Support page provides an overview of the support that Blueriq has to offer.
Latest news
The Blueriq Community is now open to the public. This means that you no longer need to log in when viewing the documentation or knowledge base of the Blueriq Community. With this transition, the Community becomes a space where both beginners and experts can explore the possibilities of the Blueriq Platform without limitations.
Not all documentation is publicly available, as it may contain information regarding, for example, security risks or personal information.…
Hi everyone,
It’s almost the end of the year which means that it’s time to renew the Blueriq licenses on the servers that run one or more Blueriq components, as most of them have an end date of 31 January 2024.
The new licenses are available on the customer license page for authorised users. The license page also shows the details for each specific license.
Please keep in mind that each server and each component (Encore/Studio, Runtime, BMA,…
Hi everyone,
It’s almost the end of the year which means that it’s time to renew the Blueriq licenses on the servers that run one or more Blueriq components.
The new licenses are available on the customer license page for those users that are authorised to download the Blueriq software. The license page also shows the details for the specific license.
Please keep in mind that each server and each component has its own license and that you have to renew each individual license.…
Ever felt the need to reopen or properly close a support request, once a solution was provided? As of this moment you can.
When viewing a support request that has been resolved by providing e.g. an answer or a fix, it is now possible to explicitly reopen or formally close the request. To do so, we have introduced two buttons "Reopen issue" and "Close issue", that will be visible when the issue is resolved:
image2022-6-21_17-59-13.png
When a support request is closed,…
2022 starts with a new Customer Care Specialist. As of this year I will take on this role.
So let me introduce myself. I am Nicole Pastoor and I have been working for Blueriq since January 2006. During this time I have performed many different tasks. I’ve been involved in testing Blueriq applications, adapting Blueriq applications to changing business requirements, writing user stories for missing functionalities or changing business requirements,…
Many of our customers are curious about what's new in the Blueriq Platform. We listened and now we have a convenient overview for you to see what is new in previous versions of Blueriq! Please see What's new!
In this new major version we focused on keeping the underlying technology of Blueriq up-to-date to the current market standards to keep Blueriq secure and stable. We updated underlying technology blocks and we fully replaced the development tools, consisting of the Runtime dashboard and application debug toolbar. With this replacement, we resolved technical debt, enabling us to deliver more value in the future. For the front-end of the new development tools, we used our new design system,…
Our most recent customer survey revealed that some of our customers are having trouble finding the right content with the MyBlueriq search engine. We take your feedback to heart! We will be updating both the structure and content of MyBlueriq to help you find faster what you need. If you have suggestions for improvement, please forward them to support@blueriq.com mailto:support@blueriq.com!
Every month we update our Atlassian software (amongst others Community, Service Desk) to the latest products. Also next Friday, the 29th. This could cause our community and customer portal to be down temporarily. If that is the case, please don't hesitate to use other channels to contact us, such as by our support phone number +31 646 092 589 or email support@blueriq.com. mailto:support@blueriq.com. Best wishes for 2021!
As we are nearing the end of the year, a short update. Even though this has been quite a peculiar year due to corona, we would like to wish you a Merry Christmas and a Happy New Year. Let's hope that we can see each other again in real-life soon! People and IT are better together!
Next week I'll be leaving Blueriq and continue my professional carreer somewhere else.
I want to thank every customer, colleague and community member for the support I had as Blueriq Support. I Learned a lot from all of you, and enjoyed working at the support desk.
I wish you all the best. Your questions and issues are in good hands with my successor Aäron.
Thank you once again.
Dear community members,
I hope all of you are still safe and healthy. I'm glad I can tell you that I am. Our office is still closed, and although everyone misses their colleagues we found a way to make it work. From stand-ups to friday afternoon drinks and knowledge transfers, everything continues like it should. Most important, for a product development team, is to be able to continue developing our product and adding value to Blueriq.
Therefore I'm really glad to announce Blueriq 13.…
Dear Colleagues, dear community members,
I think it’s safe to say the world has changed since my last blog. How little did we know about what was going to happen. Who will know what the impact of Corona is going to be? In the meantime, we must stay strong. At Blueriq, while our office is closed, we try to do our work as good as we’ve always done. You can reach out to us if you need us.
Working from home brings a few challenges. Not only in a work-related way.…
Today's blog contains two main subjects.
Blueriq upgrades
We hear from our customers that they have trouble upgrading and keeping the same pace as Blueriq. Therefore we contacted a few customers and colleagues that have proven that it's possible to keep a high upgrade frequency.
As a result we wrote an article Blueriq upgrade strategy. The article describes the difference between the functional upgrade and platform support and the building blocks to make upgrades easier.…
It's a new world, with a new morning
A new sunrise on a brand new day
A new life with a real meaning
A new sunrise on a brand new Year
We wish you al the best for 2020.
To give this year a good start we ended last year with a new feature voting, that was opened until last friday.
We're glad to see more and more users are finding their way to the voting, with a total of 79 votes.
you can find the results here: Feature Voting Results Q1 2020
Today marks also the start of a new quarter.…
The Blueriq Community is now open to the public. This means that you no longer need to log in when viewing the documentation or knowledge base of the Blueriq Community. With this transition, the Community becomes a space where both beginners and experts can explore the possibilities of the Blueriq Platform without limitations.
Not all documentation is publicly available, as it may contain information regarding, for example, security risks or personal information.…
Hi everyone,
It’s almost the end of the year which means that it’s time to renew the Blueriq licenses on the servers that run one or more Blueriq components, as most of them have an end date of 31 January 2024.
The new licenses are available on the customer license page for authorised users. The license page also shows the details for each specific license.
Please keep in mind that each server and each component (Encore/Studio, Runtime, BMA,…
Hi everyone,
It’s almost the end of the year which means that it’s time to renew the Blueriq licenses on the servers that run one or more Blueriq components.
The new licenses are available on the customer license page for those users that are authorised to download the Blueriq software. The license page also shows the details for the specific license.
Please keep in mind that each server and each component has its own license and that you have to renew each individual license.…
Ever felt the need to reopen or properly close a support request, once a solution was provided? As of this moment you can.
When viewing a support request that has been resolved by providing e.g. an answer or a fix, it is now possible to explicitly reopen or formally close the request. To do so, we have introduced two buttons "Reopen issue" and "Close issue", that will be visible when the issue is resolved:
image2022-6-21_17-59-13.png
When a support request is closed,…
2022 starts with a new Customer Care Specialist. As of this year I will take on this role.
So let me introduce myself. I am Nicole Pastoor and I have been working for Blueriq since January 2006. During this time I have performed many different tasks. I’ve been involved in testing Blueriq applications, adapting Blueriq applications to changing business requirements, writing user stories for missing functionalities or changing business requirements,…
Many of our customers are curious about what's new in the Blueriq Platform. We listened and now we have a convenient overview for you to see what is new in previous versions of Blueriq! Please see What's new!
In this new major version we focused on keeping the underlying technology of Blueriq up-to-date to the current market standards to keep Blueriq secure and stable. We updated underlying technology blocks and we fully replaced the development tools, consisting of the Runtime dashboard and application debug toolbar. With this replacement, we resolved technical debt, enabling us to deliver more value in the future. For the front-end of the new development tools, we used our new design system,…
Our most recent customer survey revealed that some of our customers are having trouble finding the right content with the MyBlueriq search engine. We take your feedback to heart! We will be updating both the structure and content of MyBlueriq to help you find faster what you need. If you have suggestions for improvement, please forward them to support@blueriq.com mailto:support@blueriq.com!
Every month we update our Atlassian software (amongst others Community, Service Desk) to the latest products. Also next Friday, the 29th. This could cause our community and customer portal to be down temporarily. If that is the case, please don't hesitate to use other channels to contact us, such as by our support phone number +31 646 092 589 or email support@blueriq.com. mailto:support@blueriq.com. Best wishes for 2021!
As we are nearing the end of the year, a short update. Even though this has been quite a peculiar year due to corona, we would like to wish you a Merry Christmas and a Happy New Year. Let's hope that we can see each other again in real-life soon! People and IT are better together!
Next week I'll be leaving Blueriq and continue my professional carreer somewhere else.
I want to thank every customer, colleague and community member for the support I had as Blueriq Support. I Learned a lot from all of you, and enjoyed working at the support desk.
I wish you all the best. Your questions and issues are in good hands with my successor Aäron.
Thank you once again.
Dear community members,
I hope all of you are still safe and healthy. I'm glad I can tell you that I am. Our office is still closed, and although everyone misses their colleagues we found a way to make it work. From stand-ups to friday afternoon drinks and knowledge transfers, everything continues like it should. Most important, for a product development team, is to be able to continue developing our product and adding value to Blueriq.
Therefore I'm really glad to announce Blueriq 13.…
Dear Colleagues, dear community members,
I think it’s safe to say the world has changed since my last blog. How little did we know about what was going to happen. Who will know what the impact of Corona is going to be? In the meantime, we must stay strong. At Blueriq, while our office is closed, we try to do our work as good as we’ve always done. You can reach out to us if you need us.
Working from home brings a few challenges. Not only in a work-related way.…
Today's blog contains two main subjects.
Blueriq upgrades
We hear from our customers that they have trouble upgrading and keeping the same pace as Blueriq. Therefore we contacted a few customers and colleagues that have proven that it's possible to keep a high upgrade frequency.
As a result we wrote an article Blueriq upgrade strategy. The article describes the difference between the functional upgrade and platform support and the building blocks to make upgrades easier.…
It's a new world, with a new morning
A new sunrise on a brand new day
A new life with a real meaning
A new sunrise on a brand new Year
We wish you al the best for 2020.
To give this year a good start we ended last year with a new feature voting, that was opened until last friday.
We're glad to see more and more users are finding their way to the voting, with a total of 79 votes.
you can find the results here: Feature Voting Results Q1 2020
Today marks also the start of a new quarter.…