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Assign tasks

The DCM_AssignTask service call type is used to assign the active task to a set of specific users or a set of teams and/or roles. This means that to assign a task, either the Users parameter should be filled, or one or all of Teams and Roles.

Parameters

NameDescriptionTypeRequired
UsersExpression which contains the ID of the user to which the task will be assigned, this can be multivalued.ExpressionNo
TeamsExpression which contains the teams to which the task will be assigned, this can be multivalued.ExpressionNo
RolesExpression which contains the role to which the task will be assigned, this can be multivalued.ExpressionNo
TaskId

The task id of the task to be assigned.

Expression

Yes

CaseIdThe id of the case for which the task should be assignedExpressionYes

Unassign tasks

To unassign tasks add this service with empty parameters in the flow. Triggering this service (at runtime) will clear the assignee.

Unassigning a task clears the task of all routing, effectively authorising everybody to execute the task.