Searching on case data will be case sensitive when using Oracle, because Oracle has a Case Sensitive Collation by default. Searching MSSQL is case insensitive by default when up to date with all the upgrade scripts.
The scripts for enabling or disabling case insensitive searching can be found in the dbscripts\features folder of the process-sql-store.
This script creates an index which enables case-insensitive searching through lists.
To enable this feature you should run the enable script, and furthermore set the feature toggle for case insensitive search to enabled.
Like : blueriq.process-sql-store.oracle.case-insensitive-search-enabled=true
To enable this feature for the Customer Data Service you should adjust the blueriq.customerdata.oracle.case-insensitive-search-enabled=true in blueriq-customerdata-odata-service-v1.yml or blueriq-customerdata-odata-service-v1.properties
P.S. This functionality could hurt performance so use with caution.
More information can be found at :
Process SQL store component
Customerdata service
Reference Guide: Properties
Release 13.6.1 Upgrade Instructions [editor]
Blueriq 13.6.1 Release Notes [editor]
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