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If this is the case, it will result in:

• Either an hourglass that keeps spinning after pressing the Login button in Blueriq Encore (16.8.0):
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• Or a server not available message (16.8.1 and higher):
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In both casesAfter opening the browser console (F12), the following error is visible after opening the browser console (F12):

Solution

1. Replace the runtime element with the xml-snippet shown below in StudioService.exe.config (typically found here: "C:\Program Files\Blueriq16\Studio\Services\StudioService.exe.config") 
2. Restart Blueriq16StudioService from the services app or task manager. 
   
   

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