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If this is the case, it will result in:
- Either an hourglass that keeps spinning after pressing the Login button in Blueriq Encore (16.8.0):
- Or a server not available message (16.8.1 and higher):
In both casesAfter opening the browser console (F12), the following error is visible after opening the browser console (F12):
Solution
- Replace the
runtime
element with the xml-snippet shown below inStudioService.exe.config
(typically found here: "C:\Program Files\Blueriq16\Studio\Services\StudioService.exe.config
") - Restart Blueriq16StudioService from the services app or task manager.
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