Problem
During After start-up of Blueriq Studio I see the warning "invalid license provided" or in the logging (or "Unable to load the project due to license limitations" in the logging)
Solution
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Blueriq will check several items upon start-upstartup. Part of this check is whether the domainnamedomain name, hostname host name and Studio version matches with the license you got. Check your license details as provided by Blueriq, see community . You can find this information at the Customers page License section (permission required, contact the customer contact person if you can not access) - Check if the provided license key is placed in the appropriate folder: installation typically Installation directory...\\BlueriqBlueriqX\Studio\Configuration\License (or aquime.home when using stand alone Runtime)\ and for the Runtime: Installation directory...\BlueriqX\Runtime\conf\
Go to C:\Program Files\Open the Studio log file. Go to Installation directory\Blueriq\Studio\Log and open the logfile In this logfile details Details about Studio version, hostname and domainname are as follows: 2014-11-06 08:18:58,745 INFO - Aquima.Studio.Server.Services.Factory.StudioFactory - Studio Server
2014-11-06 08:18:58,776 INFO - Aquima.Studio.Server.Services.Factory.StudioFactory - StudioVersion: 9.3.3.0
2014-11-06 08:18:58,776 INFO - Aquima.Studio.Server.Services.Factory.StudioFactory - Aquima SDK: 9.3.3.0 OEM
2014-11-06 08:18:58,776 INFO - Aquima.Studio.Server.Services.Factory.StudioFactory - Hostname: server
2014-11-06 08:18:58,776 INFO - Aquima.Studio.Server.Services.Factory.StudioFactory - Domainname: blueriq.nl
- The license details provided by Blueriq should match with the actual information in the Studio loglogfile.
If this is not the case, contact your system administrator or Blueriq support.
- The same logging information for Runtime will be added in release 9.5
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After a new license file is placed restart the Studio or Runtime service. |