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Problem

During start-up of Blueriq Studio I get the warning "invalid license provided"

Solution

Blueriq will check several items upon start-up. Part of this check is whether the domainname, hostname and Studio version matches with the license you got.

 

  1. Check your license details s provided by Blueriq, see community Customers page License section

  2. Open the Studio log file. Go to Installation directory\Blueriq\Studio\Log

  3. Details about Studio version, hostname and domainname are as follows:

    2014-11-06 08:18:58,745 INFO - Aquima.Studio.Server.Services.Factory.StudioFactory - Studio Server
    2014-11-06 08:18:58,776 INFO - Aquima.Studio.Server.Services.Factory.StudioFactory - StudioVersion: 9.3.3.0
    2014-11-06 08:18:58,776 INFO - Aquima.Studio.Server.Services.Factory.StudioFactory - Aquima SDK: 9.3.3.0 OEM
    2014-11-06 08:18:58,776 INFO - Aquima.Studio.Server.Services.Factory.StudioFactory - Hostname: server
    2014-11-06 08:18:58,776 INFO - Aquima.Studio.Server.Services.Factory.StudioFactory - Domainname: blueriq.nl

  4. The license details provided by Blueriq should match with the actual information in the Studio log
  5. If this is not the case, contact your administrator or Blueriq support.
  6. The same Loging information for Runtime will be added in release 9.5

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