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Overview

Blueriq provides support and maintenance over stated time periods for the major versions of Blueriq products (i.e., versions 8.x, 9.x, or 10.x). The published life cycle calendars for Blueriq products allow customers and partners to effectively plan, deploy, and support Blueriq products.

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Blueriq life cycles are aimed to reduce the level of change within each major release over time, are aimed to increasing predictability and decreasing maintenance costs. Released patches and minor releases will remain accessible to subscribers with a valid Maintenance and Support Agreement for the entire life cycle of a product family. Blueriq publishes product life cycle calendars in an effort to provide as much transparency as possibly but may make exceptions from these policies if unforeseeable conflicts arise (such as the end-of-life (EOL) of a dependent component or platform) that are outside of Blueriq’s control or Blueriq itself ends or changes the support of a specific platform.

Product Development & Support

Start Date: General Availability 

Product Development & Support is provided according to the Maintenance and Support Agreement. During the Product Development & Support phase new minors and patches will be released regularly containing new features, security patches and bugfixes

Maintenance & Support

Start Date: General Availability start date next major

Maintenance & Support is provided according to the Maintenance and Support Agreement. During the Maintenance & Support phase patches will be released regularly containing security patches and bugfixes

Product Life Cycle Dates

Blueriq Studio and Runtime
FamilyGeneral Availability (GA)End of Product Development & SupportEnd of Maintenance & Support
10.xApril 2017GA 11.xTo be determined
9.xSeptember 2012April 2017April 2018
8.xApril 2011September 2012September 2013
7.xApril 2010April 2011April 2012

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