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An example of a process with four phases is given below.

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(Diagram will be replaced with English version, without precondition on RegisteringContact)

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The process above shows different dynamic case management concepts, such as different types of tasks and phases.

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Shown below is one particular phase of our example process (Apply), containing five tasks.

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(Diagram will be replaced with English version, without precondition on UploadDocuments)Image Added

The process above shows another set of dynamic case management concepts.

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In the process diagram of the first phase (Apply), we see a hybrid process, containing automated tasks () as well as manual tasks. Furthermore, we see flow-oriented orchestration of these tasks by means of arrows and ad-hoc () orchestration by means of preconditions (). This is a very strong feature of this process design; with Blueriq it is possible to design processes that contain the best of both worlds. The automated task ReadDataFromCivilRegister LoadPersonalDataFromBaseRegister must always be performed first, this is why the task is connected to the start event of this phase by means of a flow-arrow.

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All other tasks can be performed in the phase as well, but the order is not set in stone, neither is the applicability of these tasks. Preconditions tell us when the tasks may be performed and (as mentioned here) a Decision Requirements Graph will tell what the precondition is, as shown below for the task RequestProductRequestRegistration.

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Milestones

Milestones (in the process diagram depicted by a diamond ) are used as goal for each phase. A milestone is merely a decision and is based on data and artifacts. The milestone for the phase Apply for instance is only true (and therefor reached) when the application is complete, meaning all mandatory data is provided and necessary documents are uploaded. Milestones are used to steer the phases at a high level. In theory each phase has one milestone that ends the phase and each phase (except the first one) will only be opened when the milestone of the previous phase is reached. It is very uncommon and nt advisable to design a process that can be in two phases at once or no phase at all.

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