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Overview

Blueriq provides support and maintenance over stated time periods for the major versions of Blueriq products (i.e., versions 811.x, 912.x, or 1013.x). The published life cycle calendars for Blueriq products allow customers and partners to effectively plan, deploy, and support Blueriq products.

The life cycle associated with a Blueriq product identifies the various levels of maintenance for each release of that product over a period of time from the general availability (GA) to the end of the maintenance phase.

Blueriq life cycles are designed to reduce aimed at reducing the level of change within each major release over time, increasing predictability and decreasing maintenance costs. Released patches and minor releases will remain accessible to active subscribers subscribers with a valid Maintenance and Support Agreement for the entire life cycle of a product family. Blueriq publishes product life cycle calendars in an effort to provide as much transparency as possibly but may make exceptions from these policies if unforeseeable conflicts arise (such as the end-of-life (EOL) of a dependent component or platform) that are outside of Blueriq’s control or Blueriq itself ends or changes the support of a specific platform.

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Product Development phase

Start Date: General Availability 

Full support Product Development phase is provided according to the Service Level Maintenance and Support Agreement. During the full support the Product Development phase new minors and patches will be released regularly containing new features, security patches and bugfixes. 

Maintenance & Support phase

Start Date: General Availability start date next majorThe date when the following major is GA. For example, Blueriq 10 is released in April 2017 so this is the start of the Maintenance and Support phase for Blueriq 9 and thus the end of the Product Development phase.

Maintenance & Support phase Full support is provided according to the Service Level Maintenance and Support Agreement. During the maintenance support the Maintenance & Support phase patches will be released regularly containing security patches and bugfixes. 

Product Life Cycle Dates

2014 2013
Blueriq Studio and Runtime
FamilyGeneral Availability (GA)End of full supportProduct DevelopmentEnd of maintenance supportMaintenance & Support1
1710.xApril 201720242GA 18.xApril 20263
16.xApril 2023April 2024April 2025
15.xApril 2022April 2023April 2024
14.xApril 2021April 2022April 2023
13.xMay 2020April 2021April 2022
12.xApril 2019April 2020April 2021
11.xMay 2018April 2019April 2020
10.xApril 2017May 2018May 2019GA 11.xTo be determined
9.xSeptember 2012April 2017April 20192018
8.xApril 2011September 2012September 2013
7.xApril 2010April 2011April

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2012

1 The end of the Maintance & Support phase depends on the Maintenance and Support Agreement. Please contact your customer success manager if you have any questions regarding the Maintenance and Support Agreement.

2 Expected date of release

3 Depending on release date of 18.x