Page History
...
Blueriq provides support and maintenance over stated time periods for the major versions of Blueriq products (i.e., versions 811.x, 912.x, or 1013.x). The published life cycle calendars for Blueriq products allow customers and partners to effectively plan, deploy, and support Blueriq products.
The life cycle associated with a Blueriq product identifies the various levels of maintenance for each release of that product over a period of time from the general availability (GA) to the end of the maintenance phase.
Blueriq life cycles are designed to reduce aimed at reducing the level of change within each major release over time, increasing predictability and decreasing maintenance costs. Released patches and minor releases will remain accessible to active subscribers subscribers with a valid Maintenance and Support Agreement for the entire life cycle of a product family. Blueriq publishes product life cycle calendars in an effort to provide as much transparency as possibly but may make exceptions from these policies if unforeseeable conflicts arise (such as the end-of-life (EOL) of a dependent component or platform) that are outside of Blueriq’s control or Blueriq itself ends or changes the support of a specific platform.
...
Product Development phase
Start Date: General Availability
Full support Product Development phase is provided according to the Service Level Maintenance and Support Agreement. During the full support the Product Development phase new minors and patches will be released regularly containing new features, security patches and bugfixes.
Maintenance & Support phase
Start Date: General Availability start date next majorThe date when the following major is GA. For example, Blueriq 10 is released in April 2017 so this is the start of the Maintenance and Support phase for Blueriq 9 and thus the end of the Product Development phase.
Maintenance & Support phase Maintenance support is provided according to the published Service Level Agreement. Likewise, During the maintenance phase, qualified security patches as well as mission-critical bug-fix patches, will be released. Maintenance and Support Agreement. During the Maintenance & Support phase patches will be released regularly containing security patches and bugfixes.
Product Life Cycle Dates
Blueriq Studio and Runtime | |||||
---|---|---|---|---|---|
Family | General Availability (GA) | End of full supportProduct Development | End of maintenance supportMaintenance & Support1 | ||
1710.x | April 201720242 | GA 18.x | April 20263 | ||
16.x | April 2023 | April 2024 | April 2025 | ||
15.x | April 2022 | April 2023 | April 2024 | ||
14.x | April 2021 | April 2022 | April 2023 | ||
13.x | May 2020 | April 2021 | April 2022 | ||
12.x | April 2019 | April 2020 | April 2021 | ||
11.x | May 2018 | April 2019 | April 2020 | ||
10.x | April 2017 | May 2018 | May 2019 | GA 11.x | To be determined |
9.x | September 2012 | April 2017 | April 20192018 | ||
8.x | April 2011 | September 2012 | September | 20142013 | |
7.x | April 2010 | April 2011 | April | 2013
...
2012 |
1 The end of the Maintance & Support phase depends on the Maintenance and Support Agreement. Please contact your customer success manager if you have any questions regarding the Maintenance and Support Agreement.
2 Expected date of release
3 Depending on release date of 18.x