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Blueriq provides support and maintenance over stated time periods for the major versions of Blueriq products (i.e., versions 811.x, 912.x, or 1013.x). The published life cycle calendars for Blueriq products allow customers and partners to effectively plan, deploy, and support Blueriq products.

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Blueriq life cycles are aimed at reducing the level of change within each major release over time, increasing predictability and decreasing maintenance costs. Released patches and minor releases will remain accessible to subscribers with a valid Maintenance and Support Agreement for the entire life cycle of a product family. Blueriq publishes product life cycle calendars in an effort to provide as much transparency as possibly but may make exceptions from these policies if unforeseeable conflicts arise (such as the end-of-life (EOL) of a dependent component or platform) that are outside of Blueriq’s control or Blueriq itself ends or changes the support of a specific platform.

Product Development

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phase

Start Date: General Availability 

Product Development & Support phase is provided according to the Maintenance and Support Agreement. During the Product Development & Support phase new minors and patches will be released regularly containing new features, security patches and bugfixes

Maintenance & Support phase

Start Date: General Availability start date next majorThe date when the following major is GA. For example, Blueriq 10 is released in April 2017 so this is the start of the Maintenance and Support phase for Blueriq 9 and thus the end of the Product Development phase.

Maintenance & Support phase is provided according to the Maintenance and Support Agreement. During the Maintenance & Support phase patches will be released regularly containing security patches and bugfixes

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8 20117 2010 2011 2012
Blueriq Studio and Runtime
FamilyGeneral Availability (GA)End of Product Development & SupportEnd of Maintenance & Support1
1017.xApril 201720242GA 1118.xTo be determinedApril 20263
169.xSeptember 2012April 2023April 20172024April 20182025
15.xApril 2022September 2012September 2013April 2023April 2024
14.xApril 2021April 2022April 2023

 

 

 

 

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13.xMay 2020April 2021April 2022
12.xApril 2019April 2020April 2021
11.xMay 2018April 2019April 2020
10.xApril 2017May 2018May 2019
9.xSeptember 2012April 2017April 2018
8.xApril 2011September 2012September 2013
7.xApril 2010April 2011April 2012

1 The end of the Maintance & Support phase depends on the Maintenance and Support Agreement. Please contact your customer success manager if you have any questions regarding the Maintenance and Support Agreement.

2 Expected date of release

3 Depending on release date of 18.x

 

 

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