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Introduction
In DCM2, the DCM Lists Service is providing overviews of cases and tasks to the Runtime. If, for some reason, the DCM Lists Service lost data, it can be fixed by using the "Restore dcm-lists service" functionality in the DCM Maintenance App. The Maintenance App can restore all cases at once or single case as well. Under the hood, the DCM Maintenance App will send an HTTP request to Case Engine, which will trigger each known case to restore itself in the DCM Lists Service.
Prerequisites
Before using the "Restore dcm-lists service," ensure the following prerequisites are met:
- The user that uses DCM Maintenance App, needs to have the Role "owner".
- The Case Engine needs to have indexing enabled - . You can find more information in on initial indexing here: Initial indexing page.
- Make sure that the Runtime isn't currently used by users.
Triggering "Restore dcm-lists Service"
All cases
To trigger the "Restore dcm-lists Service" for all cases, open "General" tab in the DCM Maintenance App and click the "Restore dcm-lists for all cases" button.
| Warning |
|---|
| This action restores all cases in the DCM-Lists service. The data of each single case will be retrieved and sent to the DCM Lists service. This may lead to a high system load when there are many cases in the database. The system might be busy for a while, possibly leading to a delay in other actions. |
Single case
To trigger a single case:
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