Page History
Overview
Blueriq provides support and maintenance over stated time periods for the major versions of Blueriq products (i.e., versions 8.x, 9.x, or 10.x). The published life cycle calendars for Blueriq products allow customers and partners to effectively plan, deploy, and support Blueriq products.
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Blueriq life cycles are designed to reduce the level of change within each major release over time, increasing predictability and decreasing maintenance costs. Released patches and minor releases will remain accessible to active subscribers for the entire life cycle of a product family. Blueriq publishes product life cycle calendars in an effort to provide as much transparency as possibly but may make exceptions from these policies if unforeseeable conflicts arise (such as the end-of-life (EOL) of a dependent component or platform) that are outside of Blueriq’s control.
Full Support
Start Date: General Availability
Full support is provided according to the Service Level Agreement. During the full support phase new minors and patches will be released regularly containing new features, security patches and bugfixes.
Maintenance Support
Start Date: General Availability start date next major
Maintenance support is provided according to the published Service Level Agreement. Likewise, During the maintenance phase, qualified security patches as well as mission-critical bug-fix patches, will be released.
Product Life Cycle Dates
Blueriq Studio and Runtime | |||
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Family | General Availability (GA) | End of full support | End of maintenance support |
10.x | April 2017 | GA 11.x | To be determined |
9.x | September 2012 | April 2017 | April 2019 |
8.x | April 2011 | September 2012 | September 2014 |
7.x | April 2010 | April 2011 | April 2013 |
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