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When building applications with Blueriq, or in any type of software, there is always some degree of conflict between business and IT stakeholders. Points for discussion are usually the priority of features and the speed of delivery of said features.

 

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titleYvonne Genovese, Vice President at Gartner

There is a gap developing between the business users of enterprise applications and the IT professionals charged with providing these applications. The business leaders are looking for modern, easy-to-use applications that can be quickly deployed to solve a specific problem or respond to a market opportunity. The IT organization is typically working toward a strategic goal of standardizing on a limited set of comprehensive application suites in order to minimize integration issues, maximize security and reduce IT costs. These competing goals often lead to strategic misalignment.

It is important that all stakeholdes speak the same language to resolve conflicts concerning the development efforts. It has to be clear how Blueriq positions itself and what tasks Blueriq should be performing, and what tasks Blueriq should not be performing. For these purposes, Gartner's Pace-Layered Application Strategy is a useful methodology. It is used for categorizing applications in a manner that reflects how they are used and their rate of change.

Dynamics

Our world is so dynamic that organizations have to be able to adapt continuously. Next to that are products and services getting more knowledge intensive. These developments have a large impact on business processes and supporting software applications. The traditional approach, in which IT is leading, does not suffice any longer. The problem lies in aligning IT systems with the fast-paced business environment. A bottleneck can be complex translations from business specifications to the technical world.

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The external world changes at a tremendous velocity. When a product is feature on television then the orders the next day may skyrocket or plummet, depending on nature of the message to consumers. The rate of change is short, in the range of days or weeks.

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The business tries to follow trends and to monetize on evolving opportunities. Examples here are the release of a new product or type of contract. The rate of change a week to one or several month.

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The world of IT changes at a much slower pace. When new technology comes available, it may be adopted after careful consideration and with a plan for the migration of the old technology. The pace here is a month to a year.

A Pace-Layered View of Systems

In the past companies often chose one strategy for selecting, deploying and managing applications. Although the chosen applications were carefully selected, taking into account how the application is used is often neglected. Gartner has defined three application categories to distinguish application types and help organizations develop more appropriate strategies for each.

 

Each software product aims at a certain range of change.

 

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titleFor more information

We invite you to consult Gartner for more information. This article is based on: http://www.gartner.com/newsroom/id/1923014