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The trigger that starts a new case for renewal of registration after 5 years should be created by the SoR and not by Blueriq. As the SoR is the owner of the data, the responsibility lies there to monitor these kind of events. Usually those are also not time critical, and the case may be started a day early or late. This can be done by a process the periodically checks all stored registrations if a trigger is needed. Once a registration is up for renewal, an event is send to the process engine and a new case is started.

 

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If Blueriq would handle this long-term monitoring, the amount of running cases would increase linearly, as cases are never closed after the registration due to the 5 year timer. Only when a registration is discontinued can a case be deleted. This amount of open cases is a heavy burden for the process engine, and the performance will decline. It is therefore advisable to only have running cases if there are actions expected in the near future.

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