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One of the aspects of the process design shown here is that at the highest level, we speak of phases rather than processes. A phase is a moment within the entire process when you are free to perform a lot of tasks that are applicable in that phase and contribute to the goal of the phase. The goal of the phase is called a milestone (in this diagram depicted by a diamond 
). Whether a milestone is reached or not is merely a decision, based on availability of data and artifacts, not on the completion of tasks.
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As mentioned before, phases consist of tasks. These tasks produce data - which is entered into the system, for instance about an applicant or about a desired product. Tasks also produce artifacts, such as uploaded documents, pictures etc. and generated documents. Preconditions are decisions that tell when the tasks can be (or even must be) performed. These decisions are all based on data and artifacts.
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Throughout the process, it is always possible to register some sort of contact between applicant and the back office, for instance by mail or telephone or in person. This is done using a repeatable task (
), without a precondition.
Life events
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(Diagram will be replaced with English version, without precondition on UploadDocuments)
Hybrid process
In the process diagram of the first phase (Apply), we see a hybrid process, containing automated tasks (
) as well as manual tasks. Furthermore, we see flow-oriented orchestration of these tasks by means of arrows and ad-hoc (
) orchestration by means of preconditions (
). This is a very strong feature of this process design; with Blueriq it is possible to design processes that contain the best of both worlds. The automated task ReadDataFromCivilRegister must always be performed first, this is why the task is connected to the start event of this phase by means of a flow-arrow.
Repeatable tasks
Some of the tasks
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of the phase Apply are repeatable (), such as UploadDocuments. It is always possible to upload documents within the Apply-phase, even after documents have already been uploaded. There is no precondition on this task, so it can always be performed.
Mandatory task
In this phase, there is one mandatory (
) task, RequestProduct.Bla
Preconditions
All other tasks can be performed in the phase as well, but the order is not set in stone, neither is the applicability of these tasks. Preconditions, indicated by a green calculator, tell us when the tasks may be performed and (as mentioned in How to use Decision Requirements Graphs to visualize ad-hoc tasks in business process modeling) a Decision Requirements Graph will tell what the precondition is, as shown below for the task RequestProduct.
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