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Step-by-step guide

First of all, Blueriq is out-of-the-box less suited to create a System of Record (SoR,see Gartner's Pace-Layered Application Layers). This means that it is common to store the successful registration outside Blueriq in a SoR. This could be a relational database or any other system which focuses on the long-term storage of records. When the case closes, the corresponding records for running the case is deleted from the internal storage to free up room for new cases which are currently running. The ownership of the records of the closed case lies with the SoR.

The trigger that starts a new case for renewal of registration after 5 years should be created by the SoR and not by the product Blueriq. As the SoR is the owner of the records, the responsibility lies there to monitor these kind of events. Usually those are also not time critical, and the case may be started a day early or late. This can be done by a process that periodically checks all stored registrations if a trigger is needed. Once a registration is up for renewal, an event is send to the process engine and a new case is started.

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