Blueriq will check several items upon start-up. Part of this check is whether the domainname, hostname and Studio version matches with the license you got. Check your license details s as provided by Blueriq, see community Customers page License section - Check if the provided license key is placed in the appropriate folder: installation directory\\Blueriq\Studio\Configuration\License (or aquime.home when using stand alone Runtime)
Open the Studio log file. Go to Installation directory\Blueriq\Studio\Log Details about Studio version, hostname and domainname are as follows: 2014-11-06 08:18:58,745 INFO - Aquima.Studio.Server.Services.Factory.StudioFactory - Studio Server
2014-11-06 08:18:58,776 INFO - Aquima.Studio.Server.Services.Factory.StudioFactory - StudioVersion: 9.3.3.0
2014-11-06 08:18:58,776 INFO - Aquima.Studio.Server.Services.Factory.StudioFactory - Aquima SDK: 9.3.3.0 OEM
2014-11-06 08:18:58,776 INFO - Aquima.Studio.Server.Services.Factory.StudioFactory - Hostname: server
2014-11-06 08:18:58,776 INFO - Aquima.Studio.Server.Services.Factory.StudioFactory - Domainname: blueriq.nl
- The license details provided by Blueriq should match with the actual information in the Studio log
- If this is not the case, contact your administrator or Blueriq support.
- The same Loging logging information for Runtime will be added in release 9.5
|