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When a Case-Type is created, it is often not completely finished. One of the strengths if DCM would be the ability to adjust the Case when necessary, since the environment might also be changing. Doing so, you'll have to take some things into account. Some things being highly flexible to change, and some are harder. This guide explains the considerations when changing models on live cases.

Guide Contents

Table of Contents
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To keep the process as flexible as possible, please make sure the actions to perform are all ad-hoc. Changing processes when a sequence of tasks is placed on a process line, may be far more complex to migrate, since you have to determine what to do with all cases in all states somewhere on this line.

Info

The process profile and process state is only changed after some action has been performed. So after a model change, changes are only seen after a task has been executed. Note that throwing a message event will not perform a data-mapping, so this will not update the mapped values from the case dossier.

The dossier has been changed

The dossier is stored in aggregate format